Privacy Policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy set out below this text.

Data collection on this website

Who is responsible for the data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the section “Information on the controller” in this privacy policy.

How do we collect your data?

On the one hand, your data is collected because you provide it to us. This may be data that you enter into a contact form, for example.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected in order to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour. Insofar as contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders or other order enquiries.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipients and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time with effect for the future. In addition, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have a right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and any further questions on the subject of data protection.

Analysis tools and third-party tools

When you visit this website, your surfing behaviour may be evaluated statistically. This is done primarily with so-called analysis programmes. You will find detailed information about these analysis programmes in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host or hosts. This may primarily involve IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The external hosting takes place for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Abs. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6 Abs. 1 lit. f DSGVO). Insofar as a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 Abs. 1 lit. a DSGVO and § 25 Abs. 1 TDDDG, to the extent that the consent covers the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

Our host or hosts will process your data only to the extent necessary to fulfil their performance obligations and will follow our instructions with regard to this data.

We use the following host or hosts:

Data processing agreement

We have concluded a data processing agreement (AVV) for the use of the service named above. This is a contract required by data protection law which ensures that this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the DSGVO.

3. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission on the internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Information on the controller

The controller responsible for data processing on this website is:

The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (e.g. names, email addresses or similar).

Storage period

Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion takes place once these grounds cease to apply.

General information on the legal bases for data processing on this website

If you have consented to the data processing, we process your personal data on the basis of Art. 6 Abs. 1 lit. a DSGVO or Art. 9 Abs. 2 lit. a DSGVO, insofar as special categories of data pursuant to Art. 9 Abs. 1 DSGVO are processed. In the case of an express consent to the transfer of personal data to third countries, the data processing additionally takes place on the basis of Art. 49 Abs. 1 lit. a DSGVO. If you have consented to the storage of cookies or to access to information in your terminal device (e.g. via device fingerprinting), the data processing additionally takes place on the basis of § 25 Abs. 1 TDDDG. The consent can be revoked at any time. If your data is required for the fulfilment of a contract or for the performance of pre-contractual measures, we process your data on the basis of Art. 6 Abs. 1 lit. b DSGVO. Furthermore, we process your data insofar as it is required for the fulfilment of a legal obligation, on the basis of Art. 6 Abs. 1 lit. c DSGVO. The data processing may also take place on the basis of our legitimate interest pursuant to Art. 6 Abs. 1 lit. f DSGVO. Information on the legal bases relevant in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of personal data

In the course of our business activities, we work together with various external bodies. In some cases, this also requires the transfer of personal data to these external bodies. We only pass on personal data to external bodies where this is necessary in the context of the fulfilment of a contract, where we are legally obliged to do so (e.g. transfer of data to tax authorities), where we have a legitimate interest in the transfer pursuant to Art. 6 Abs. 1 lit. f DSGVO, or where another legal basis permits the transfer of data. When using processors, we pass on personal data of our customers only on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out up to the revocation remains unaffected by the revocation.

Right to object to the collection of data in special cases and to direct advertising (Art. 21 DSGVO)

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the DSGVO, data subjects have a right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged infringement. This right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place insofar as it is technically feasible.

Information, correction and deletion

Within the framework of the applicable statutory provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients and the purpose of the data processing and, where applicable, a right to correction or deletion of this data. You can contact us at any time regarding this and any further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data took place or is taking place unlawfully, you can request the restriction of the data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection pursuant to Art. 21 Abs. 1 DSGVO, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or of a member state.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our web pages use so-called “cookies”. Cookies are small data packets and do not cause any damage to your terminal device. They are stored on your terminal device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are deleted automatically at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or until they are deleted automatically by your web browser.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies within web pages (e.g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to evaluate user behaviour or for advertising purposes.

Cookies that are necessary to carry out the electronic communication process, to provide certain functions requested by you (e.g. for the shopping cart function) or to optimise the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 Abs. 1 lit. f DSGVO, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimised provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, the processing takes place exclusively on the basis of this consent (Art. 6 Abs. 1 lit. a DSGVO and § 25 Abs. 1 TDDDG); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be limited.

You can find out which cookies and services are used on this website in this privacy policy.

Consent with Borlabs Cookie

Our website uses the consent technology of Borlabs Cookie in order to obtain your consent to the storage of certain cookies in your browser or to the use of certain technologies and to document this in compliance with data protection law. The provider of this technology is Borlabs GmbH, Rübenkamp 32, 22305 Hamburg (hereinafter Borlabs).

When you enter our website, a Borlabs cookie is stored in your browser, in which the consents you have given or the revocation of these consents are stored. This data is not passed on to the provider of Borlabs Cookie.

The collected data is stored until you request us to delete it or until you delete the Borlabs cookie yourself or until the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected. You can find details on the data processing of Borlabs Cookie at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

The Borlabs Cookie consent technology is used in order to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 Abs. 1 lit. c DSGVO.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 Abs. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and the optimisation of its website – for this purpose the server log files must be collected.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 Abs. 1 lit. b DSGVO if your enquiry is connected with the fulfilment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6 Abs. 1 lit. f DSGVO) or on your consent (Art. 6 Abs. 1 lit. a DSGVO) if this has been requested; the consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after your enquiry has been fully processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Enquiry by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry including all personal data resulting from it (name, enquiry) will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 Abs. 1 lit. b DSGVO if your enquiry is connected with the fulfilment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6 Abs. 1 lit. f DSGVO) or on your consent (Art. 6 Abs. 1 lit. a DSGVO) if this has been requested; the consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

5. Analysis tools and advertising

Use of HubSpot

On our website we use HubSpot, a service of HubSpot Inc., for analysis purposes.

In doing so, so-called “web beacons” are used and “cookies” are also set which are stored on your computer and which enable us to analyse your use of the website. HubSpot evaluates the information collected (e.g. IP address, geographic location, type of browser, duration of the visit and pages accessed) on our behalf in order to generate reports for us about the visit and the pages visited.

If email news is subscribed to and studies as well as other documents are obtained, we can, using HubSpot, also link a user's visits to our website with their personal details (above all name / email address) on the basis of a consent given, thus record them in a personally identifiable form and inform users individually and in a targeted manner about their preferred subject areas.

If collection by HubSpot is generally not desired, the storage of cookies can be prevented at any time by means of appropriate browser settings. Further information on how HubSpot works can be found in the privacy policy of HubSpot Inc., available at: http://legal.hubspot.com/de/privacy-policy.

6. Plugins and tools

Google Maps

This site uses the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of this service we can embed map material on our website.

In order to use the functions of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. When Google Maps is activated, Google may use Google Fonts for the purpose of the uniform display of fonts. When Google Maps is called up, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

Google Maps is used in the interest of an appealing presentation of our online offerings and in order to make the places indicated by us on the website easy to find. This constitutes a legitimate interest within the meaning of Art. 6 Abs. 1 lit. f DSGVO. Insofar as a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 Abs. 1 lit. a DSGVO and § 25 Abs. 1 TDDDG, to the extent that the consent covers the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

You can find more information on the handling of user data in Google's privacy policy: https://policies.google.com/privacy?hl=de.

The company holds a certification under the “EU-US Data Privacy Framework” (DPF). You can obtain further information on this from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is intended to check whether the data entry on this website (e.g. in a contact form) is made by a human being or by an automated programme. For this purpose, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, the length of time the website visitor spends on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The storage and analysis of the data takes place on the basis of Art. 6 Abs. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting its web offerings against abusive automated spying and against SPAM. Insofar as a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 Abs. 1 lit. a DSGVO and § 25 Abs. 1 TDDDG, to the extent that the consent covers the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

Further information on Google reCAPTCHA can be found in the Google data protection provisions and the Google terms of use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

The company holds a certification under the “EU-US Data Privacy Framework” (DPF). You can obtain further information on this from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

7. Audio and video conferences

Data processing

For communication with our customers we use, among other things, online conference tools. The tools used by us in detail are listed below. If you communicate with us by video or audio conference via the internet, your personal data is collected and processed by us and by the provider of the respective conference tool.

In doing so, the conference tools collect all data that you provide or use in order to use the tools (email address and/or your telephone number). Furthermore, the conference tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants and other “contextual information” in connection with the communication process (metadata).

Furthermore, the provider of the tool processes all technical data that is required to handle the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker as well as the type of connection.

Insofar as content is exchanged, uploaded or otherwise made available within the tool, this is likewise stored on the servers of the tool providers. Such content includes in particular cloud recordings, chat / instant messages, voicemails, uploaded photos and videos, files, whiteboards and other information shared during the use of the service.

Please note that we do not have full influence over the data processing operations of the tools used. Our possibilities depend largely on the corporate policy of the respective provider. Further information on the data processing by the conference tools can be found in the privacy policies of the tools used in each case, which we have listed below this text.

Purpose and legal bases

The conference tools are used in order to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 Abs. 1 lit. b DSGVO). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6 Abs. 1 lit. f DSGVO). Insofar as consent has been requested, the tools in question are used on the basis of this consent; the consent can be revoked at any time with effect for the future.

Storage period

The data collected directly by us via the video and conference tools will be deleted from our systems as soon as you request us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the storage period of your data that is stored by the operators of the conference tools for their own purposes. For details on this, please inform yourself directly with the operators of the conference tools.

Conference tools used

We use the following conference tools:

Zoom

We use Zoom. The provider of this service is Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details on the data processing can be found in Zoom's privacy policy: https://explore.zoom.us/de/privacy/.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here: https://explore.zoom.us/de/privacy/.

The company holds a certification under the “EU-US Data Privacy Framework” (DPF). You can obtain further information on this from the provider at the following link: https://www.dataprivacyframework.gov/participant/5728.

Data processing agreement

We have concluded a data processing agreement (AVV) for the use of the service named above. This is a contract required by data protection law which ensures that this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the DSGVO.

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details on the data processing can be found in the privacy policy of Microsoft Teams: https://privacy.microsoft.com/de-de/privacystatement.

The company holds a certification under the “EU-US Data Privacy Framework” (DPF). You can obtain further information on this from the provider at the following link: https://www.dataprivacyframework.gov/participant/6474.

Data processing agreement

We have concluded a data processing agreement (AVV) for the use of the service named above. This is a contract required by data protection law which ensures that this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the DSGVO.

8. Our own services

Handling of applicant data

We offer you the opportunity to apply to us (e.g. by email, by post or via an online application form). In the following, we inform you about the scope, purpose and use of the personal data collected from you in the course of the application process. We assure you that the collection, processing and use of your data takes place in accordance with applicable data protection law and all other statutory provisions and that your data is treated in strict confidence.

Scope and purpose of the data collection

If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken in the course of job interviews, etc.) insofar as this is necessary for the decision on the establishment of an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6 Abs. 1 lit. b DSGVO (general contract initiation) and – if you have given consent – Art. 6 Abs. 1 lit. a DSGVO. The consent can be revoked at any time. Within our company, your personal data is passed on exclusively to persons who are involved in processing your application.

If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG and Art. 6 Abs. 1 lit. b DSGVO for the purpose of carrying out the employment relationship.

Retention period of the data

If we are unable to make you a job offer, if you reject a job offer or if you withdraw your application, we reserve the right to retain the data transmitted by you on the basis of our legitimate interests (Art. 6 Abs. 1 lit. f DSGVO) for up to 6 months from the end of the application procedure (rejection or withdrawal of the application). The data is then deleted and the physical application documents are destroyed. The retention serves in particular evidentiary purposes in the event of a legal dispute. If it is apparent that the data will be required after the expiry of the 6-month period (e.g. due to an imminent or pending legal dispute), deletion will only take place once the purpose for the further retention no longer applies.

Longer retention may also take place if you have given a corresponding consent (Art. 6 Abs. 1 lit. a DSGVO) or if statutory retention obligations preclude deletion.

Inclusion in the applicant pool

If we do not make you a job offer, there may be the possibility of including you in our applicant pool. In the event of inclusion, all documents and details from the application are transferred to the applicant pool in order to contact you in the event of suitable vacancies.

Inclusion in the applicant pool takes place exclusively on the basis of your express consent (Art. 6 Abs. 1 lit. a DSGVO). Giving consent is voluntary and has no bearing on the ongoing application procedure. The data subject can revoke their consent at any time. In this case, the data is irrevocably deleted from the applicant pool, provided that there are no statutory grounds for retention.

The data from the applicant pool is irrevocably deleted no later than two years after consent has been given.